Terms of Service
Last updated: December 11, 2025
1. Acceptance of Terms
By accessing or using SOYL's website, services, or applications, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our services.
2. Description of Services
SOYL provides emotion-aware AI solutions, including but not limited to:
- AI-powered cognitive agents and chatbots
- Emotion detection APIs and SDKs
- Enterprise AI solutions and integrations
- Documentation, resources, and support services
3. Use of Services
3.1 Permitted Use
You may use our services only for lawful purposes and in accordance with these Terms. You agree not to:
- Violate any applicable laws or regulations
- Infringe upon the rights of others
- Transmit harmful, offensive, or illegal content
- Attempt to gain unauthorized access to our systems
- Interfere with or disrupt our services
- Use automated systems to scrape or extract data without permission
4. Intellectual Property
All content, features, and functionality of our services, including but not limited to text, graphics, logos, software, and AI models, are owned by SOYL or its licensors and are protected by copyright, trademark, and other intellectual property laws.
5. User Accounts and Job Applications
When you submit a job application or create an account:
- You must provide accurate and complete information
- You are responsible for maintaining the confidentiality of your account
- You consent to our processing of your application data as described in our Privacy Policy
- You grant us permission to contact you regarding your application
6. API and SDK Usage
If you use our APIs or SDKs, you agree to comply with any applicable usage limits, rate limits, and terms specified in your service agreement or API documentation. Unauthorized use or abuse of our APIs may result in suspension or termination of access.
7. Disclaimers
Our services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not guarantee that our services will be uninterrupted, error-free, or secure. AI-generated content may contain inaccuracies and should be verified independently.
8. Limitation of Liability
To the maximum extent permitted by law, SOYL shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use of our services.
9. Indemnification
You agree to indemnify and hold harmless SOYL, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising out of your use of our services or violation of these Terms.
10. Termination
We reserve the right to suspend or terminate your access to our services at any time, with or without cause or notice, for any reason, including violation of these Terms.
11. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which SOYL operates, without regard to its conflict of law provisions.
12. Changes to Terms
We reserve the right to modify these Terms at any time. We will notify users of material changes by posting the updated Terms on this page and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the modified Terms.
13. Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
14. Contact Information
If you have questions about these Terms, please contact us at:
Email: legal@soyl.ai
General Inquiries: hello@soyl.ai