Privacy Policy
Last updated: December 11, 2025
1. Introduction
SOYL ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, services, and AI-powered applications.
2. Information We Collect
2.1 Information You Provide
- Contact information (name, email, phone) when you apply for jobs or contact us
- Resume and application materials submitted through our careers portal
- Messages and communications sent through our chatbot or contact forms
2.2 Automatically Collected Information
- Usage data and analytics (with consent) from chatbot interactions
- Technical information (IP address, browser type, device information)
- Cookies and similar tracking technologies
3. How We Use Your Information
- To process job applications and communicate with candidates
- To provide, maintain, and improve our services
- To respond to your inquiries and provide customer support
- To analyze usage patterns and improve user experience (with consent)
- To comply with legal obligations and protect our rights
4. Data Sharing and Disclosure
We do not sell your personal information. We may share your data with:
- Service providers who assist in our operations (e.g., cloud hosting, email services)
- Legal authorities when required by law or to protect our rights
- Business partners in connection with mergers, acquisitions, or asset sales
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
6. Your Rights
Depending on your location, you may have the right to:
- Access and receive a copy of your personal data
- Rectify inaccurate or incomplete information
- Request deletion of your personal data
- Object to processing of your personal data
- Withdraw consent at any time (where processing is based on consent)
To exercise these rights, contact us at privacy@soyl.ai.
7. Chatbot and Analytics
Our chatbot collects non-identifying analytics of your choices only with your explicit consent. You can withdraw consent at any time. We do not collect personally identifiable information through chatbot interactions without your permission.
8. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
9. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
11. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:
Email: privacy@soyl.ai